Reservation Policies

Payment Policy

Upon confirmation, a 20% non-refundable deposit will be charge to the account indicated above.

Any remaining balance will be charge 30 days to guest arrival.

Cancellation Policy

Cancellations made 30 days or more prior the guest arrival will receive 80% refundable the 20% deposit is non-refundable.

Cancellations made between 29 days to 15 days to guest arrival, will receive a 50% refund.

Cancellation made 14 days or less prior to guest arrival will NOT receive a refund.

No shows will assess a penalty for the full charge of your reservation.

Early DEPARTURES and late ARRIVALS will NOT receive refunds for the unused portion of the reservation.

Nota:
Nuestro Hotel es suplido del servicio eléctrico externamente por una reconocida empresa, la cual también suministra electricidad a toda la zona. Sin embargo, si este falla contamos dentro de nuestra propiedad con varias plantas eléctricas para poder cubrir la operación del Hotel, con la salvedad que los generadores pueden provocar un poco de ruido en algunas áreas de las instalaciones.