We are available every day from 7:00 a.m. to 10:00 p.m. local time. During that time, you can contact us by phone, email, or WhatsApp.
Monday to Sunday, 24 hours
Our team is available to assist with any inquiries, reservations, or special requests.
Arenal Springs Resort & Spa
La Palma,
La Fortuna,
Alajuela,
Costa Rica
Here you will find answers to the most common questions about how to contact us and our customer service.
We are available every day from 7:00 a.m. to 10:00 p.m. local time. During that time, you can contact us by phone, email, or WhatsApp.
You can email us at info@hotelarenalsprings.com or use the form in our contact section.
We usually respond within 2 hours during our business hours. Outside of service hours, we reply the following day.
Yes, you can reach us on WhatsApp using the number listed in our contact section. It’s a fast and convenient way to communicate with us.