Opening Hours

Monday to Sunday, 24 hours

Our team is available to assist with any inquiries, reservations, or special requests.

Location
  • Arenal Springs Resort & Spa
    La Palma, La Fortuna, Alajuela, Costa Rica

QUESTIONS

Frequently Asked Questions

Here you will find answers to the most common questions about how to contact us and our customer service.

Contact Arenal Springs Hotel via WhatsApp +506 8313-5566

Call Arenal Springs Hotel Call us +506 2479-1212

  • What are your customer service hours?

    We are available every day from 7:00 a.m. to 10:00 p.m. local time. During that time, you can contact us by phone, email, or WhatsApp.

  • Where can I write to you if I have a question?

    You can email us at info@hotelarenalsprings.com or use the form in our contact section.

  • How long does it take to receive a reply?

    We usually respond within 2 hours during our business hours. Outside of service hours, we reply the following day.

  • Can I contact you via WhatsApp?

    Yes, you can reach us on WhatsApp using the number listed in our contact section. It’s a fast and convenient way to communicate with us.

Certifications & Recognitions

WhatsApp