No, we do not have an ATM, but there are several full-service banks and ATMs in downtown La Fortuna, just 5 miles from the hotel.
No, we do not have an ATM, but there are several full-service banks and ATMs in downtown La Fortuna, just 5 miles from the hotel.
We offer private transportation in comfortable, air-conditioned minibuses to or from Costa Rica’s international airports, beaches, or any other destination in the country. We also organize semi-private transportation to almost any national destination.
Yes, to ensure the best possible service, advance reservations are required for spa treatments.
We have identified over 100 species of tropical birds and dozens of butterflies on our property. You may also spot raccoons, sloths, howler monkeys, and other wildlife in the surrounding rainforest areas.
No, the hot springs are exclusive to our guests. We do not sell day passes or allow entry without a confirmed reservation, ensuring both privacy and safety.
Absolutely. Every area of our hotel has been designed to be fully wheelchair accessible — from our spacious ground-floor rooms, reception desk, and each of our bars and restaurants to our pools and hot springs.
No, we do not have a shuttle service, but our staff will be happy to call a taxi for you. The current price is approximately $18 each way.
Yes, in addition to a large parking area near the reception, we also offer designated parking in front of each room for your greater comfort and convenience.
Yes, the mini-bar in your room is stocked with beverages. Master Suites also include a mini-bar.
No, although we recommend at least a 2–3 night stay to fully enjoy the hotel and the region — and many of our guests stay between 7 and 10 nights — we do not have a minimum stay requirement. We are delighted to welcome you for as long as your schedule allows.
No, but we have agreements with two local private clinics. If you need a doctor for any reason during your stay, our staff will gladly make an appointment, accompany you if necessary, or arrange for a house call. We also have wheelchairs available on-site in case of any emergency or need.
Yes, the entrance to our hotel is carefully monitored 24 hours a day, and every vehicle entering is checked against the reservation list. From 6 p.m. to 6 a.m., an additional guard patrols the room areas for extra security.
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