Reservation Policies

Payment Policy

Upon confirmation, a 20% non-refundable deposit will be charge to the account indicated above.

Any remaining balance will be charge 30 days to guest arrival.

Cancellation Policy

Cancellations made 30 days or more prior the guest arrival will receive 80% refundable the 20% deposit is non-refundable.

Cancellations made between 29 days to 15 days to guest arrival, will receive a 50% refund.

Cancellation made 14 days or less prior to guest arrival will NOT receive a refund.

No shows will assess a penalty for the full charge of your reservation.

Early DEPARTURES and late ARRIVALS will NOT receive refunds for the unused portion of the reservation.

Our hotel is supplied from an external electric service by a recognized company, which also supplies electricity to the whole area. Nevertheless, if this one faults, we have in our property power generators to cover the operation of the hotel. However these generators can cause a slightly noise-sound in some areas of the facilities.

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